Shipping policy
Thank you for shopping with Ritual Bath Kit. Please review our shipping policy before placing your order.
Order Processing Time
Orders are typically processed within 2–3 business days, excluding weekends and holidays.
You will receive a shipping confirmation email with tracking information once your order has shipped.
During high-volume periods, holidays, product launches, or promotional events, processing times may be slightly longer.
Domestic Shipping
We ship within the United States.
Available shipping options, delivery estimates, and shipping rates are shown at checkout based on your delivery address and the weight of your order.
Delivery times are estimates only and may vary due to carrier delays, weather, holidays, or other circumstances outside of our control.
International Shipping
Ritual Bath Kit ships internationally to select countries through Shopify Managed Markets.
International shipping availability, local currency, delivery options, duties, taxes, and final pricing are shown at checkout based on your shipping destination.
International prices may vary by country because local taxes, duties, currency conversion, and cross-border processing costs may be included automatically.
Duties, Taxes, and Import Fees
For eligible international orders, duties and import taxes are calculated and managed through Shopify Managed Markets.
In many regions, applicable duties and taxes are included automatically in the product price or final checkout price to help reduce surprise fees at delivery.
If any additional charges apply, they will be shown at checkout before you complete your order.
Shipping Rates
Shipping rates are calculated at checkout based on your order, delivery address, destination country, carrier availability, and selected shipping method.
Any available free shipping offers, promotions, or shipping discounts will be applied according to the terms shown at checkout.
Delivery Estimates
Estimated delivery times are shown at checkout when available.
Domestic and international delivery dates are not guaranteed. Carrier delays, customs processing, weather, holidays, and local delivery conditions may affect the final delivery date.
If you are ordering for a gift, special occasion, or event, we recommend ordering early.
Tracking Your Order
Once your order ships, you will receive a tracking number by email.
Please allow time for the carrier to update tracking information after your shipping confirmation is sent.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order.
Ritual Bath Kit is not responsible for orders shipped to an incorrect or incomplete address provided at checkout.
If you notice an address error after placing your order, contact us as soon as possible at jane@ritualbathkit.com. We will do our best to help, but we cannot guarantee changes once an order has been processed or shipped.
Lost, Delayed, or Stolen Packages
Once an order has been shipped and accepted by the carrier, delivery is handled by the carrier.
Ritual Bath Kit is not responsible for carrier delays, lost packages, stolen packages, or packages marked as delivered by the carrier.
If your package is delayed, lost, or marked as delivered but not received, please contact the carrier directly using your tracking information. You may also contact us at jane@ritualbathkit.com, and we will do our best to assist.
Damaged or Incorrect Orders
Please inspect your order when it arrives.
If your item arrives damaged, defective, or incorrect, contact us as soon as possible at jane@ritualbathkit.com. Please include your order number and photos of the issue so we can evaluate the situation and make it right.
Returned Packages
If a package is returned to us because of an incorrect address, failed delivery attempts, refusal of delivery, or failure to pick up the package, we can refund the product cost once the package is received back in its original condition.
Original shipping fees are non-refundable. Any return shipping fees, carrier charges, or costs deducted from the returned shipment may be deducted from the refund.
Subscription Shipping
Subscriptions are currently available for U.S. orders only.
International customers can place one-time orders for eligible products available in their country.
Contact Us
If you have any questions about shipping, please contact us:
Ritual Bath Kit
177 9th St N
St. Petersburg, FL 33701
United States
Email: jane@ritualbathkit.com